The hotel offers amenities for your comfortable stay and unforgettable experiences
Fun Family Pool!
“The pool was absolutely amazing for the whole family, with exciting activities that kept everyone entertained throughout our stay.” view full review
Delicious Breakfast
“The breakfast buffet offered a good selection, satisfying our cravings each morning, though we would have loved more variety.” view full review
Great Kids Club
“The kids and teens club was incredibly convenient and provided my children with a fantastic range of activities, ensuring they had a blast.” view full review
Amazing Family Services
“We were pleasantly surprised by the complimentary family photo shoot, which was a unique and special touch to our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Meeting/ Banquet facilities
Children
Playpen
Children's buffet
Water slides
Children's play area
Toys
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Jalan Pantai, Banjar Pande Mas,
Kuta (Bali),
Indonesia,
80361,
Bali
Map view
Jalan Pantai, Banjar Pande Mas,
Kuta (Bali),
Indonesia,
80361,
Bali
City landmarks
Amusement Park
Waterbom Bali
1.3
km
Monument
Ground Zero Monument
1.2
km
Church
Saint Francis Xavier Catholic Church
1.3
km
Mall
Discovery Shopping Mall
1.1
km
Mall
Krisna Oleh
2.2
km
Jl. Pantai Kuta No.32
Pantai Kuta Bali
1.2
km
Jl. Kartika Plaza Tuban
Waterbom Bali Indonesia
1.4
km
Kuta
Jalan Legian
2.0
km
Jl. Kartika Plaza Discovery Kartika Plaza Hotel
Rai, Name Plate
1.1
km
Jl. Kartika PO BOX 1055
FlowRider Waterbom Bali
800 m
Museum
3D Dream Museum Zone Bali
2.5
km
Amusement Park
Circus Waterpark Bali
2.9
km
Mall
Bali Mall Galleria
2.1
km
Mall
Duty Free Shop T Galleria
2.1
km
Kuta
Bali bombing monument
1.1
km
Jalan Raya Kuta
1.8
km
Nearby
Beach
Kuta Beach
540 m
Shopping Area
Beachwalk Shopping Center
590 m
Mall
Kuta Square
480 m
Jalan Pantai Kuta
510 m
Gallery
Central Wave Painting
180 m
Museum
Museum Kain
310 m
Singosari Temple
300 m
Spa Centre
Rock Spa
20 m
Mall
Kutabex Market
190 m
Beach
Kuta
950 m
Kuta
Kuta Beach Sea Turtle Conservation Center
220 m
Gallery
The Snow Lion Gallery
440 m
Event hall
Banjar Pengabetan kuta
510 m
Jalan Legian No.99
5GX Bali
570 m
Restaurants
Hard Rock Cafe
120 m
Jl. Pantai Kuta - Banjar Pande Mas Kuta - Denpasar
Jamie's Italian
310 m
Jl. Pantai Kuta Banjar Pande Mas
Starbucks
280 m
Jl. Pantai Kuta
The Victory Bar & Restaurant
410 m
Jl. Poppies 1 no. 88
Burgerz
300 m
88A Jalan Pantai Batu Bolong
Sandbar Restaurant
100 m
Jl. Pantai Kuta
Excelso Cafe
300 m
Arcade Inna Kuta Bali Beach Unit #1-4
Red & White Cafe Bali
130 m
Jl. Pantai Kuta The Kuta Beach Heritage Hotel
Fat Chow
480 m
Poppies Gang II
Riva Bar & Restaurant
130 m
Jl. Pantai Kuta Kuta Beach Heritage Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean
Friendly Staff
Dated Rooms
Noisy Location
7.8/10
Very good
Rooms
7.5
Location
8.6
Service
8.4
Dining
6.9
Guest reviews
7.8/10
based on 8 reviews
4/5
based on 6975 reviews
8.4
8.4/10 based on 1419 reviews
#28 of 259 hotels in Kuta based on Tripadvisor
Mark
United Kingdom,
May
2024
8.0/10
The hotel has its ups and downs. The Wifi was good, but I was disappointed with the air conditioning. Service was top-notch, especially for families with kids. The location is brilliant, offering easy access to everything in Kuta. The dining experience was pricier than some alternatives but still enjoyable. Overall, a mixed but pleasant stay.
Rooms
7.0
The room was accessed by a tiny spiral staircase, not ideal for everyone, but it was terrific during nap times when I could enjoy the extra space outside the bedroom.
Service
9.0
The staff was incredibly helpful and friendly, especially with kids. They went out of their way to make our stay enjoyable.
Location
9.0
The hotel's location is brilliant in Kuta, with proximity to almost everything, making it convenient for exploring the area.
Dining
7.0
The dining experience was a bit on the pricey side compared to some places, but the food was nice and well-organized.
Facilities
8.0
The facilities were good overall, offering everything we needed for a comfortable stay.
Roger
United Kingdom,
February
2024
8.2/10
The hotel is located in the heart of vibrant Kuta with convenient access to various amenities, offering clean and comfortable rooms and exceptionally polite and kind staff. However, the dining experience fell short of expectations. The proximity to the beach enhances the overall experience, although some might find the location a bit noisy due to its lively surroundings.
Rooms
8.0
The rooms are clean and comfortable, living up to the standards one would expect at Hard Rock.
Service
9.0
I received amazing service from the staff, particularly George, who was very polite and helpful throughout my stay.
Location
9.0
The hotel's location is brilliant in Kuta, offering easy access to restaurants, shops, and the beach for a perfect getaway experience.
Dining
7.0
The dining options were up to my expectations with a variety of selections to choose from, although the in-room espresso machine could be improved.
Facilities
8.0
The hotel provides a range of facilities to enhance your stay, making it a convenient choice for travelers looking for essential amenities.
Clean
Dated Rooms
Karen
United States,
January
2024
6.4/10
Our stay at the hotel had its ups and downs. The rooms were huge, perfect for two adults and kids, but we experienced intermittent connection issues and the noise could be heard clearly from nearby rooms. The fixtures and fittings were below standard, although the TV was nice.
Rooms
6.0
The rooms were spacious but had poor fixtures and fittings. Good for families with kids.
Service
5.0
The staff, in general, were friendly and helpful, but there were instances of unsatisfactory service. After complaining about feeling extremely sick, I was disappointed to be asked to walk downstairs to make a phone call and then charged a high fee for it.
Location
8.0
The hotel's location was great, right by the beach with plenty of fun activities for both kids and adults. It was convenient for shopping and near the ocean, making it a good choice for various preferences.
Dining
7.0
Despite some issues like overcrowding and cold food, the dining experience was acceptable with a variety of Western and Asian foods available. Special thanks to the staff members who made our breakfast enjoyable.
Facilities
7.0
The hotel facilities were decent, offering standard amenities.
beachfront
noisy rooms
Dick
United Kingdom,
January
2024
7.2/10
The hotel rooms were nice with ample space for the family to gather together. However, they were full of baby spiders, despite requesting spraying, which resulted in waking up with lots of little bites. The location was near the reception and close to the bar, making it convenient for access. The service was exceptional, with engaging staff, especially with our daughters, and some of the friendliest encounters in a hotel. The dining was not the best, with slow and disappointing service. Overall, the hotel provided a good experience but had its drawbacks.
Rooms
7.0
The rooms provided ample space for the family to gather together, but were plagued by baby spiders despite requesting spraying.
Service
9.0
The staff were engaging with our daughters and among the friendliest encounters I have had in a hotel.
Location
8.0
The location was good and aimed at families, with convenient access to nearby restaurants and shops, although it was in a very busy area.
Dining
5.0
The dining experience was not up to expectation, with slow service and disappointing quality.
Facilities
7.0
Dudley
United Kingdom,
December
2023
8.4/10
The hotel is conveniently situated next to Kuta Beach, offering a cool and vibrant vibe throughout. The rooms, although slightly outdated, are spacious, clean, and well-furnished, providing good entertainment options. The service is top-notch with helpful and professional staff, ensuring a pleasant stay. The location is fantastic, near restaurants and with a massive pool area for various activities. However, there could be more dining variety, and it would be perfect if there were bookstores nearby.
Rooms
8.0
The rooms are comfortably fitted with two Queen beds, clean, and spacious.
Service
9.0
The service is carried out beautifully by extremely friendly staff, ensuring a high-quality experience.
Location
9.0
The hotel's location next to Kuta Beach is ideal, with a fantastic and cool vibe.
Dining
7.0
The dining experience could do with more variety, although the staff are always attentive and accommodating.
Facilities
9.0
The hotel offers a massive outside pool area with endless activities, complemented by a range of additional amenities.
Martin
United Kingdom,
December
2023
8.2/10
I stayed in Wing 5 of this hotel. The rooms, while old in looks, are very clean and the staff is incredibly helpful. The location is excellent, just across the street from the beach and within walking distance of many great places, but the hotel felt like it needed a total refurbishment. Despite that, the rooms are nice and clean, making it comfortable to rest after a tiring day of activities.
Rooms
8.0
The rooms are clean and comfortable, despite the old appearance.
Service
9.0
The staff were all friendly and helpful during my stay. I received excellent service from the welcoming and helpful team, which truly enhanced my trip.
Location
9.0
The hotel's location is fantastic, catering to all tastes with chill-out and large pools for relaxation, vibrant vibes, and plenty of activities for kids. Being near Kuta beach allowed me to enjoy beautiful sunsets and surfing lessons.
Dining
7.0
The dining options were acceptable, with a decent variety, but could have had more choices to compete with other Bali hotels.
Facilities
8.0
The hotel offers various facilities for convenience, from room service to shuttle services, all catering to the guests' needs.
Phillip
United States,
September
2023
8.6/10
I had a fantastic stay at the hotel with well-laid-out and clean rooms, and the staff was very attentive and quick to respond to any issues. However, the deluxe room I stayed in was quite small and felt damp, indicating it might need a renovation; premium rooms are recommended for a 5-star experience.
Rooms
8.0
My room was clean and spacious, and the staff was very attentive to any minor issues.
Service
9.0
The staff went out of their way to fulfill every request, they were super friendly and extremely helpful.
Location
9.0
The location was great, just a stroll away from local markets and the beach; avoiding the city streets at night was a plus.
Dining
8.0
The dining experience was delicious and sophisticated, though a bit more variety would have been appreciated compared to other hotels in Bali. The food quality was undoubtedly 5-star.
Facilities
9.0
The hotel offers a great range of facilities including a swim-up bar and sandy beaches, making the stay enjoyable and convenient.
Douglas
United Kingdom,
July
2023
8.0/10
I had a lovely stay at the hotel. The rooms, although needing a little maintenance, were extremely nice for relaxation. The service was top-notch, with staff that were very helpful and accommodating, especially with our little ones. The location was convenient, being just steps away from Kuta beach and shopping areas, although there is room for improvement in the quality of food and service. The dining experience was decent but could offer more choices. The facilities were sufficient for a relaxing stay.
Rooms
8.0
The deluxe premium room needed a little maintenance but was extremely nice for relaxation.
Service
9.0
The staff were rockstars, taking great care of us and offering excellent service.
Location
8.0
The hotel is conveniently located right on Kuta beach and close to major attractions and reasonably priced restaurants.
Dining
7.0
The breakfast and afternoon tea were extremely nice, but more choices would be appreciated.
Facilities
8.0
The facilities provided were sufficient for a relaxing stay.
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